The University of Alabama System (UAS) maintains a robust program to help protect and assist our international travelers engaged in Educational Travel and Business Travel abroad. All travel involves risk, requiring individuals to be primarily responsible for their personal safety, security and health. The UAS International Travel Assistance Program has been established to assist travelers in times of unexpected circumstances that call for prompt action. While not a substitute for personal preparation and diligent emergency precautions, our objective is to provide assistance in times of need.

FAQ

What Should I Do Before My Trip?

First, register your travel plans with your individual campus. To receive destination alerts and access important medical and security information, download the ISOS Assistance App Opens in a new window to your smartphone. Carry your International SOS membership card with you at all times.

To receive destination alerts and access important medical and security information, download the assistance app or visit the ISOS website Opens in a new window

Download PDF of Your ISOS Membership Card Opens in a new window

Travel Booking Information

For any travel bookings made outside of your campus international travel offices or agent, please forward your trip confirmation emails (flight details, hotel reservation, etc.) to ISOS at This email address is being protected from spambots. You need JavaScript enabled to view it. and your trip details will be processed into our system. No Subject or other information is required.

You should receive a confirmation email. Please forward any changes or updates to the same address.

What Do I Do in an Emergency?

In a medical emergency or an immediate safety/security threat, first seek help from local authorities, then contact our 24/7 Travel Assistance Provider for expert guidance for your specific situation.

You can use the “blue button” on the ISOS app or call International SOS at (215) 942-8478.

ISOS Membership Number: 11BCAM831609

What if I Have Questions?

University of Alabama

UA Education Abroad Office Opens in a new window
(205) 348-5256
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UA Office of Risk Management Opens in a new window
(205) 348-4534

University of Alabama at Birmingham

UAB Office of Education Abroad Opens in a new window
(205) 975-6611
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UAB Office of Sponsored International Programs Opens in a new window
(205) 975-2438

UAB University Compliance Office Opens in a new window
(205) 996-6540

UAB Office of Risk Management Opens in a new window
(205) 934-5577

University of Alabama in Huntsville

UAH Office of Study Abroad
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UAH Office of Risk Management and Insurance Opens in a new window
(256) 824-6875
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The University of Alabama System

Risk & Compliance
(205) 934-5552